Hey Sumo-lings!

We are so happy to see you here. You can take a look for the frequently asked questions by other Sumo-lings below. If you couldn't find an answer to your question here, you can check our comprehensive Help Center or simply fill out the form to ask your question. We will be more than happy to answer!


FAQ by Sumo-lings

Do you have a public roadmap?

Yes. You can check our product roadmap here (link). You can see what other Inspakt users want to see next and upvote the ones you like.

Is it possible for me to upgrade my licence tier later?

In the ordinary way Inspakt has a usage-based pricing system. But if you have an monthly estimate with your document and signature usage, you can upgrade a committed package to be able to benefit from discounted prices. You can use your licence tiers for these committed packages accordingly. For more information, you can email to support@inspakt.com or use our live chat.

What do you do with user data?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Other than these operation related purposes, your data is not shared with anyone.

What is your privacy policy?

Please see our privacy policy from the link https://app.termly.io/document/privacy-policy/325a380f-262e-4ba1-a613-01f522d5c3c0

Do you have multi-language support?

For now, we are only serving in English and Turkish.

Does this product have white labeling?

White labeling belongs to commited packages. You can upgrade your account to be able to use white labeling.

Is Inspakt GDPR-compliant?

Yes. Inspakt is compliant with the GDPR. You can read the details of our GDPR compliance, the kinds of data we collect, and the procedures for handling GDPR-related requests on our Privacy Policy(link)

Do you have a mobile app?

Yes. You can download our iOS(link) and Android(link) App now!

Is there a way to import my content to Inspakt?

You can integrate your reference data as CSV. Please see the instructions here(link).

Is Inspakt HIPAA-compliant?

Although we haven't been audited by an authorized compliancy institution yet, Inspakt keeps all your personal data related to the documents and signatures you create via Inspakt private all the time by public and private key encryption. Inspakt only access geolocation, mobile device data, mobile device access, and push notification information to maintain the security and operation of our app, for troubleshooting and for our internal analytics and reporting purposes. The content of your documents is only private and accessible to you and the parties that you share them with.

Where can I find a tutorial or demo about how to use Inspakt and its different features?

You can check our Features(link) page to learn how to benefit from different features or schedule a demo with our customer success team if you have any issues using Inspakt that you need some help. We are always ready and will be happy to help you for your questions.